Frequently Asked Questions
Everything you need to know about LED signs from SignTrix.
We carry LED signs in a wide range of sizes, from 27 inches up to 115 inches long. We also offer modular LED light boards (P4, P6, P8, P10) that can be combined to create custom-sized displays for any space.
The "P" number refers to pixel pitch — the distance in millimeters between pixels. A lower number means higher resolution:
- P4 — Highest resolution, best for close-up viewing indoors
- P6 — Great balance of resolution and value
- P8 — Most popular for outdoor signs, excellent brightness
- P10 — Cost-effective for larger displays viewed from a distance
Yes! All our signs are programmable. You can update the content wirelessly using a cell phone app or computer software. Change text, colors, animations, and schedules — all from your phone.
Absolutely. Every sign comes with all necessary mounting hardware and accessories. Window signs are designed for easy storefront installation. For outdoor signs, we include detailed installation instructions. If you need help, our support team is just a phone call away.
Yes — our outdoor signs are built specifically for Canadian winters. Frame-sealed and premium-duty outdoor signs are weatherproof and designed to operate in extreme temperatures. They're bright enough to be clearly visible even in direct sunlight.
Yes! We ship to all provinces and territories across Canada. We're based at 1712 Dundas St in London, ON, and also offer local pickup if you're in the area.
We offer a comprehensive 3-year manufacturer's warranty on all our LED signs. Coverage includes defects in materials and workmanship. Outdoor premium-duty signs come with an extended 5-year warranty.
Absolutely. Our support team is available to help with setup, programming, troubleshooting, and any questions you have. We believe in building long-term relationships with our customers, not just making a sale.
Every sign includes the LED display, power supply, control box, mounting hardware, cables, and an installation guide. Everything you need is included — no hidden extras.
It depends on your needs. Single-color signs (usually red or amber) are cost-effective and great for text-only messages like hours, specials, and announcements. Full-color signs can display graphics, logos, videos, and multi-color text — ideal for branding and high-impact messaging. We carry both options.